Luxury & Retail
Luxury & Retail
Job Type
Permanent
Location
Oxfordshire
Salary/Rate
£20000 - £22000 per year Commission and Bonus
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Sales Consultant – Bicester Village

Working for a diverse and effective established and passionate team, they are currently looking for two individuals to join them at their Bicester store. This is a great opportunity to join a  small but driven team with high levels of individual autonomy and responsibility, so they are looking for a new team member to drive their sales and client relations as if this was your own business. This store prides them self on a 360 approach giving you the tools to get involved with VM and stock room duties. They are looking for a strong team player as well as having the ability to work independently.

Your aim will be to maintain consistently exceptional standards of excellence in delivering a customer service experience which meets their on brand focus so, creating and maintaining loyalty to both the store and the brand.

Your Mission

    • Provide excellent service through continued commitment to our service values and standards.
    • To know and achieve your, and the store's daily, monthly and annual sales targets.
    • Demonstrate knowledge and understanding of different sales techniques, for example cross selling, to drive your sales and KPI's.
    • Maintain an understanding of current products, trends and collections and ensuring that clients are informed and aware.
    • Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.

Your Talent

    • Sales Experience and within a luxury brand.
    • Experience in a customer service role with face-to-face customer contact.
    • Ability to adapt to frequent change and a high-pressure environment
    • Ability to initiate contact and communication effectively
    • Motivated by being a great teammate with a common goal
    • Excellent communication skills and other languages (Cantonese, Mandarin, Russian, Spanish, Arabic) are helpful
    • Strong Clienteling skills and experience.

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