Commercial & Business Support
Commercial & Business Support
Job Type
£12.95 - £15.78 per hour

We are recruiting for x2 Brokerage officer positions for our Oxford based client on an interim basis from June - August.

Main duties include;

  • To undertake brokerage activities to identify, source and establish effective care and support arrangements for children and adults (specialising in a particular life stage), working with operational services, providers and service users.

● To receive referrals for individual care and support arrangements and provide appropriate signposting, information and advice to service users and their families in order to inform their care and support decisions.

● To identify options for care and support packages within the appropriate cost and service requirements, liaising with service users and their families.

● To source the required care and support services which meet the individual's needs and preferences and negotiate price as appropriate to ensure cost-effective arrangements.

● To be responsible for completing and co-ordinating the relevant contract governance documentation in a timely and accurate manner and attending relevant panel meetings, in order to support appropriate decision making in line with agreed policies and delegation.

● To regularly liaise with the service user, operational services, providers and other stakeholders throughout the brokerage process so they are informed of options, progress and decisions.

● To apply a person-centred approach to brokering care and support arrangements which enable the delivery of outcomes, needs and preferences for the service user, carers and their families.


  • To be responsible for timely, accurate and robust data recording, documentation and administration for individual care and support arrangements using the relevant ICT systems.

● To enable, build and maintain effective working relationships with individual suppliers and the wider market, supporting commissioning colleagues in market shaping and development.

● To enable, build and maintain effective working relationships with operational services, providing advice and quality assurance, so that care and support arrangements deliver outcomes, quality and value.

● To comply and maintain good knowledge of legislation, government guidance and policies relevant to children and adults requiring care and support packages (specialising in a life stage).

● To ensure that children and vulnerable adults are safeguarded at all times and in line with current legislation, and where appropriate to report areas of concern.

● To enable innovation, creativity and continuous improvement in care and support arrangements, as well as wider commissioning, procurement and contract management, by working with suppliers and operational services.

● To contribute to other commissioning activities as required to support a joined-up approach to commissioning, procurement and contract management of Health, Education and Social Care services.

● To undertake any other duties commensurate with the grading of the post.



Essential Criteria includes:

  • A degree level or equivalent qualification or relevant professional experience commensurate with the role


  • Relevant work experience in purchasing, sourcing, contract management and/or financial management in the public or private sector


  • Evidence of using a range of tools, core Microsoft applications and other applications which will support effective brokerage, including capturing robust data, data analysis and reporting


  • Understanding of the legislative frameworks for safeguarding vulnerable adults and children and knowledge of legislation, care quality practice and contract monitoring for the relevant life


  • Ability to communicate effectively in formal and informal settings, build strong relationships and work flexibly with a wide range of stakeholders, including suppliers and operational services.




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