Sales & Customer Service Prepresentatives
- Location:Banbury, Oxfordshire
- Salary:£18000 to £20000 per Annum
- Job Reference:PAT1903461
- Closing Date:10/02/2019
Working for a very much loved international fashion brand who are re-known for creating pieces that can be collected, and worn time and time again.
This brand are passionate about what they do and achieve and aim to employ individuals who have the same mindset and take pride in who they work for and the work they achieve.
They are currently looking for a Sales and Customer Service Representative to play a key role in providing exceptional experience to both there wholesale and retail customers.
Your mission will be to deliver outstanding service and increase sales opportunities by offering a positive and personal experience to wholesale and retail customers by phone, email, web chat. There will also be an opportunity to meet there customers and agents in person at fabulous events including trade-shows across the UK and Europe.
We are looking for someone who loves a varied role and working others. Have an innate passion for representing the Company and take pride in ensuring a fantastic customer experience.
The ideal individual will have the following..
- Previous customer service and sales experience in either a retail or wholesale environment
- Fluent English and one other European language (speaking, listening and writing)
- Excellent teamwork
- Ability to work independently as well as collaboratively
- Ability to work in a fast paced environment
- Ability to build rapport, up-sell and cross-sell
- An excellent telephone manner and writing skills
- Ability to build rapport with a diverse customer base
- Previous experience of managing accounts
- Strong problem-solving skills
- A helpful and collaborative attitude to customers and your team members
If this role interests you then please apply!