Prison Custody Officer

Posted 22 September 2021
Salary£22929.22 - £25212.53 per year
Job type Permanent
DisciplineProfessional Services
Contact NameRosanna Luland

Job description

We are currently on the look out for our client, for people with good communication skills, empathy and integrity to join their team of prison custody officers at one of Britain’s biggest prisons.

Their team of more than 730 staff currently looks after over 1,700 prisoners and young offenders and supports their efforts to turn away from crime and reduce re-offending.  

Working closely with teams across the prison, you'll have a number of key responsibilities that help prisoners reform. 

  • First and foremost, you’ll make sure the prison is safe and secure with every prisoner accounted for each day. 
  • You’ll also play a key role in giving offenders structure and routine
  • Making sure they get to work in the morning
  • Making sure that they are actively engaging with the prison regime and secure in their cell in the evening.
  • You’ll be a role model and a leader and encourage prisoners to make positive choices which help them to turn their lives around.


These are challenging roles with no two days the same but there is a real opportunity to make a real difference to people’s lives.  

There is no such thing as a ‘typical’ prison officer and we encourage applications from people of all backgrounds who can show that they have the integrity, resilience and strong communications skills needed to thrive in these roles.  

No specific previous qualifications or experience are required, however, candidates must be eligible to work in the UK, have been a UK resident for five years or more and pass security screening checks.

Training, development and benefits 

If successful, you’ll start an eight week training course covering the law, first aid, your responsibilities, de-escalation techniques and the legitimate and proportionate use of control and restraint procedures.  This will be followed by on-site training and mentoring. 

Our training and operational practices emphasise the need to treat prisoners with dignity and respect and staff build positive and supportive relationships with the prisoners in their care. 

Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners.   If you join us, you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

We encourage applications from Welsh speaking candidates.

Starting salary : £22,929.22,  rising to £24,639.53 after 12 months with a further increase to £25,212.53 after 3 years service

Permanent, Full Time - 40 hours per week (Shift Work)

Benefits include Company Pension, uniform, generous holiday entitlement, training and development